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Old 08-11-2017, 09:14 AM
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SCEtoAUX SCEtoAUX is offline
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If you filled the catridges that came with the printer instead of using empty cartridges it sounds like the colors in the wrong cartridge. Any risidual ink in the cartridge would combine with the ink you filled it with.

Some things to try to check the color status in the cartridges:

Take out the print head if it is removable and give it a thorough cleaning.

Clean the ink-out port on the cartridges.

Clean the area where you install the cartridges.

Print a nozzle check and run a cleaning cycle on the printer as needed.

If after those steps are taken and you still get green instead of yellow and brown instead of green it is most likely wrong ink colors in the cartridge.

Here is a color test photo to see what you have:
Need Help=Ink Refill Kit-blue-colortestpagephoto.jpg
Use the photo printing setting on high.
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