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Old 12-31-2018, 08:56 AM
PAPER FAN PAPER FAN is offline
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Join Date: Nov 2008
Location: North Carloina
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I have contacted USPS, the problem is they can't do anything until the item is actually received by them, difference between incoming and outgoing international mail. The Customs Dept. actually says on their own website they will do nothing, great institution.

I have been told these issues typically only occur if there is an issue with the labeling on the package, mind you GPM has never failed at this in the past. The inquiry has to be from the shipper not the receiver, like above, if I'm the shipper USPS would be able to work the process until the package is in the receiver country's postal system.

Difference with DHL is they handle the delivery on both ends so easier to process these types of issues. Next time, if and when, I will insist on a service like DHL or UPS.
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