Shipping policy change at GreMir Models

**GreMir** · #1 07-18-2007, 04:22 PM

Due to recent instances of stolen credit card numbers being used to purchase models, all new Customers MUST purchase a CD version. To minimize costs, all purchased models will be sent on one CD. Returning Customers will be unaffected by this policy and can still order downloadable models.
I apologize in advance for any inconvenience this might cause.

Added:
After their identity is confirmed - CD delivered to address listed with PayPal and models are registered - they will be considered as returning customers for the next purchase.

**Golden Bear** · #2 07-18-2007, 10:10 PM

Hrrrhrrr? 'bout Paypal? Any safer for you than CCs?

BTW, anybody using bad CC to purchase online card models is scum. Purest scum. It's a hobby and it's a community. We're not friggin online gamers for goodness sakes.

Carl

**Gharbad** · #3 07-18-2007, 10:21 PM

I'm an online gamer

Well, at least I used to be... I don't play online as much now.

I think it should be generalized to anyone using bad credit cards :p

**GreMir** · #4 07-19-2007, 05:49 AM

They are using CCs through PayPal....
And, no PayPal does not offer protection if there are no physical, trackable good delivered to buyer - e-mails and registration messages do not count ....
That's why I'm implementing obligatory CD purchase for all new customers.

**dansls1** · #5 07-19-2007, 05:50 AM

It's unfortunate that it comes to this - but as a soon to be new customer, I understand and think it's reasonable.
Dan

**GreMir** · #6 08-12-2007, 09:08 PM

I'm happy to announce that shipping policy has been returned to more friendlier option and obligatory CD purchase for new customers was deleted.
There are some changes, though.
If customer chooses a CD, all models will be included on one CD.

All purchases over $50 will be delivered on a CD, free of charge.

**Don Boose** · #7 08-13-2007, 06:09 AM

Mike -- Your GreMir operation is a class act. Your products are superb, your resizing software is a valuable tool for modelers in any medium, and, as another member of the forum said, you provide outstanding customer service. Thanks for your outstanding contribution to the hobby and the modeling community. Don

**dansls1** · #8 08-13-2007, 11:20 AM

Being nosy here (so feel free to not answer if you don't want to) - but does this mean you had the prior issues resolved in your favor?

**GreMir** · #9 08-13-2007, 01:01 PM

No, I did not.
Perpetrators are located in Vietnam and as much as I would like to, there is no way I could put my hands (or something much more heavier) on them

But we took all necessary steps to make sure that something like that will not take place again.

**GreMir** · #10 08-13-2007, 01:06 PM

boosed,
Thank you.