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  #31  
Old 09-26-2018, 03:13 PM
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also on 11/2018 order placed with whm in germany .order despatched same day .the race is on
ok germany won this race this time.whm model is here
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  #32  
Old 09-26-2018, 10:15 PM
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Meanwhile, my package, from Answer, hasn't even been dispatched yet, or if it has they haven't notified me. They're ignoring all my emails in English and Polish, and also seem to be ignoring the mail I sent through the paypal dispute resolution process. I just want a refund, or confirmation the kit has been sent... I wouldn't have a problem waiting 64 days as long as I knew it was on the way. Although after what I've read in my other thread on this subject, even if it does turn up, I may not still be satisfied.
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  #33  
Old 09-26-2018, 10:20 PM
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one thing we can hope for is, that one of the people who run the Angraf/Answer store, is a member here, and actually read or reads this thread, and will change their business model or approach or customer service.
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  #34  
Old 09-27-2018, 06:04 AM
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Just for clarification my order was not from Answer/Angraf and while I do not blame the company for the 64 days (they did ship in a decent amount of time) I was disappointed that they never responded to my query about the postage selected.

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  #35  
Old 09-27-2018, 03:02 PM
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Meanwhile, my package, from Answer, hasn't even been dispatched yet, or if it has they haven't notified me. They're ignoring all my emails in English and Polish, and also seem to be ignoring the mail I sent through the paypal dispute resolution process. I just want a refund, or confirmation the kit has been sent... I wouldn't have a problem waiting 64 days as long as I knew it was on the way. Although after what I've read in my other thread on this subject, even if it does turn up, I may not still be satisfied.
i have only ever had this problem once before and was with a member on buy and sell forum here .paypal were very good at refunding me in the matter
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  #36  
Old 09-27-2018, 03:43 PM
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Just for clarification my order was not from Answer/Angraf and while I do not blame the company for the 64 days (they did ship in a decent amount of time) I was disappointed that they never responded to my query about the postage selected.

Thanks
John
so the problems here seem to be from the shop sites rather than from the actual model producers ,correct???
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  #37  
Old 09-27-2018, 03:45 PM
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Originally Posted by jaffro View Post
Meanwhile, my package, from Answer, hasn't even been dispatched yet, or if it has they haven't notified me. They're ignoring all my emails in English and Polish, and also seem to be ignoring the mail I sent through the paypal dispute resolution process. I just want a refund, or confirmation the kit has been sent... I wouldn't have a problem waiting 64 days as long as I knew it was on the way. Although after what I've read in my other thread on this subject, even if it does turn up, I may not still be satisfied.
is your order with angraf or through a shop site??
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  #38  
Old 09-27-2018, 08:10 PM
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Mine was through Answer.pl, which I believe is the official Answer site, who I also believe are the official publisher/distributor for Angraf, correct me if I'm wrong. (Order is for an Angraf kit with lasercut set)
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  #39  
Old 10-01-2018, 06:17 PM
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parcel arrived today ,good old nz customs have sat on it since 30th
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  #40  
Old 10-01-2018, 07:12 PM
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jsc parcel ordered 11/9 arrived today ,im happy with that and its been in country since 30/9 so last few days are down th nz customs and bone idle couriers here
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