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  #21  
Old 04-29-2019, 10:34 PM
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herky herky is offline
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Originally Posted by rickstef View Post
They mentioned that they could not re-add the old customer info

They recommend you register anew, and if you buy something you already have, they will refund it
ok sorry didnt read thread correctly .will register again for sure i sarting reading from bottom and only saw airdaves post about returning customers
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  #22  
Old 04-29-2019, 10:44 PM
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Thumbs up

Welcome Back Chris and Ecardmodels.com crew!

I have always been, and ever shall be, your loyal customer.

James
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  #23  
Old 04-30-2019, 06:30 AM
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cgutzmer cgutzmer is offline
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Thanks! please let me know if you run across anything odd!

It seems I forgot to turn the account creation page on properly yesterday after I messaged folks. Roy fixed it last night though so account registration should be working now! Congrats to Mr. Boose the first registered customer!

Please also note the new site has a built in ticketing support system - feel free to use it if you have any questions, comments, concerns or need help with an order. That will be the fastest way to reach the appropriate folks
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  #24  
Old 04-30-2019, 07:32 AM
Tom Lapinski Tom Lapinski is offline
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Thank you to all who worked on getting ecardmodels back up and running. GOOD JOB!!
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  #25  
Old 04-30-2019, 07:59 AM
Petestein Petestein is offline
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Glad to know Ecard is back, however, I have a question: Why are there so little different models? I tried "aircraft commercial" and there are none.
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  #26  
Old 04-30-2019, 08:44 AM
RyanShort1 RyanShort1 is offline
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Originally Posted by herky View Post
tried to have a look as returning customer but message says am locked out???
I'm guessing he's getting the same screen that I am - and it's not working on ANY of my devices.
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  #27  
Old 04-30-2019, 08:48 AM
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John Bowden John Bowden is offline
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Quote:
Originally Posted by Petestein View Post
I have a question: Why are there so little different models? I tried "aircraft commercial" and there are none.
Right now only newer models are being populated in the store........... as we gain more experience posting model there will be more and more uploaded.

The model from the old store site will be added seconadry to the new release models.
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  #28  
Old 04-30-2019, 08:53 AM
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John Bowden John Bowden is offline
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Quote:
Originally Posted by RyanShort1 View Post
I'm guessing he's getting the same screen that I am - and it's not working on ANY of my devices.
Everyone MUST re-register as the old customer list from the old store could not be migrated to the new site.............. also your purchase history was not recoverable and therefore could not be migrated either.

IF you do purchase a model that you already have..........contact Chris and he will refund your purchase.
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  #29  
Old 04-30-2019, 09:19 AM
RyanShort1 RyanShort1 is offline
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Originally Posted by John Bowden View Post
Everyone MUST re-register as the old customer list from the old store could not be migrated to the new site.............. also your purchase history was not recoverable and therefore could not be migrated either.

IF you do purchase a model that you already have..........contact Chris and he will refund your purchase.
Yeah, I get that, but I can't even register - it's blocking me from seeing the site at all.
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  #30  
Old 04-30-2019, 09:24 AM
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John Bowden John Bowden is offline
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Try this link.........https://www.ecardmodels.com/
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