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Old 05-20-2020, 07:59 AM
Positive_Rate Positive_Rate is offline
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Fentens contactable

Hi,


Does anyone know if Fentens are in the Office these days?

Tried emailing and calling them to no avail.

I have an order in the pipe and want to get another one on the way, so want to be sure all is well before I place a very large order - but in these strange times - anything can be happening.


Thanks,
Alan
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Old 05-20-2020, 08:13 AM
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rickstef rickstef is offline
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Alan,

I have sent Benjamin a message over on Facebook for you.

Rick
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Old 05-20-2020, 08:34 AM
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I had an email conversation with them a few weeks ago; they were very helpful, sent me a laser detailing set for SMS Beowulf and a translation of the instructions in a few days ( to England). But be aware that DeutchesPost is a bit iffy at the moment.
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Old 05-20-2020, 09:37 AM
Positive_Rate Positive_Rate is offline
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Rick, Bailey,


Thanks for getting back so quick!


Rick - Special thanks for your initiative, much appreciated - I'm not on FB so its not an option.


Regards,
Alan
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Old 05-21-2020, 01:39 AM
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Diderick A. den Bakker Diderick A. den Bakker is offline
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Ascension Day being a Sunday, i.e. holiday, many people take a long weekend off - even though we cannot reaaly go anywhere, given the situation...
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Old 05-21-2020, 04:47 AM
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Benjamin Fentens Benjamin Fentens is offline
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Hi Alan,

we're in the office. Well, not in Germany today as it is a public holiday. Send me a pm with your full name and I see to it that I find the communication and find out why you didn't get an answer.

Thanks Rick for paging me!

International deliveries are tricky at the moment. We do what we can but it is certainly a lot more work to get everything on track and it also takes often much longer.

Cheers,
Ben
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