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thats the way I start most attempts at downloading/saving a file.
In my case, with Chrome, its "save link as".
If that doesn't work, I try opening the file (its a PDF) and then downloading/saving it.
In this case, I'm sure the random issues are something to do with Cloud Storage and/or Google Docs.
As I said before, if you already have the right components in place in your system...
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