www.bestpapermodels.com - Page 4

**ramatoto** · #31 07-30-2009, 10:34 PM

In this case, i don´t think it is a Pay-Pal problem. I seems like a Bestpapermodels homemade problem....

I have tried all mail adresses, more than once, and no reply at all.

**Wyvern** · #32 07-31-2009, 11:09 AM

Thought I'd throw my two cents' worth in: as a former billing dispute specialist with a huge int'l bank, my advice would be to forget trying to recover through Paypal, except to send them a notice. Try opening a billing dispute with your credit card (where the Paypal charge posts) for "Internet Transaction-Merchandise Not Received". Your credit card company will take the issue up with Paypal and the seller's bank of deposit. In many instances, your credit card company may credit your account immediately while the dispute is investigated.

Good luck.

**avro202** · #33 07-31-2009, 06:18 PM

But, but....I dont want my money back; I want my models!

**dansls1** · #34 07-31-2009, 06:22 PM

Everybody I know sets up paypal linked to a limited-funds account (separate bank account with no normal balance or extremely low limit cc), so that it's unlikely there is every any significant value available through paypal even if the account details are known - seems to prevent that sort of thing.
Would be nice if somebody were able to get an answer - it seems likely to be a computer glitch of some sort here causing the issues.

Zathros · #35 08-01-2009, 12:55 PM

Quote:

Originally Posted by dansls1

Everybody I know sets up paypal linked to a limited-funds account (separate bank account with no normal balance or extremely low limit cc), so that it's unlikely there is every any significant value available through paypal even if the account details are known - seems to prevent that sort of thing.
Would be nice if somebody were able to get an answer - it seems likely to be a computer glitch of some sort here causing the issues.

Speaks volumes of Paypal. They were the ones who authorized the use of my Mastercard in Brazil. As posted earlier, my bank People's Bank of Connecticut, took care of the whole issue and did in fact credit me instantly.
(I say authorized use of my Mastercard as that is where the bills appeared, Paypal processed the sales, and had to pay for them too. Some creep in Brazil has a whole new audio video system thanks to Paypal).

If I am being off topic, I apologize, I just hate to see people get ripped off and Paypal is horrible to deal with. They treat you like you are the thief.

**Ivan Panaev** · #36 08-19-2009, 06:28 AM

Hello comrades!
I have the same problem with bestpaermodels.com. 2 weeks ago I ordered M4A3E8 and M4A3(76)W HVSS Sherman tanks and paid for the models. Download buttons in my downloads' sections were inactive. Then i tried "download now and pay later" option - no result. I sent e-mail to Robert and Paul. They refreshed the download buttons. Again, download buttons are inactive. Something strange is going on. Last time i (successfully) bought models - in June - everything was OK. So i hope Paul and Robert will solve the problem. We will live we will see...

**ramatoto** · #37 08-19-2009, 07:56 AM

Hi guys,

good news to me, i´ve got my money back - from PayPal....

I don´t know, what´s going on at Bestpapermodels, but if they keep it this way, there will be no real future to them....

**avro202** · #38 08-28-2009, 03:04 PM

Well, after I emailed them, my download buttons re-appeared, but when I click on them, I still get nothing. Its exactly the same as before; they dissapear but you dont get a downloaded file. Looks like all they did was to re-set them.

So, I sent them Another message in the website comment box, detailing the problem (again) and specifically telling them that they have to check to see if the download buttons actually work, not just to reset them. I also said I wanted to buy more of there products but wouldnt until the download problem was fixed; some more motivation for them.

Well will see what, if anything, happens now.

**jimkrauzlis** · #39 08-29-2009, 07:48 AM

Having received no replies to my emails to the web site I was resigned to go the route of a claim in PayPal, and was recently advised of a favorable decision...I rather doubt the web owners even replied to the dispute and claim. Sad, really, those look like some marvelous models, I really wanted them.:(

I wish you luck Avro, but I am afraid you will have no alternative but to file a dispute with PayPal and get a refund...sort of makes you wonder what they are thinking over there at "bestpapermodel."

Cheers!
Jim

**avro202** · #40 08-29-2009, 08:22 AM

It is odd...

Its not like the website is abandoned; in fact a new model was just added. So things are happening. I refuse to give up hope!